Absolutely fantastic service! Able to provide an excellent motorcycle to suit my needs. Clear instructions and documentation easy to hand back and a genuinely nice guy to do business with. Will definitely plan another trip like this and use his services and bikes
pietro
07-01-2020
4 / 10
Nel pagamento con carta di credito ha applicato un cambio peggiorativo facendomi pagare 61,58 euro in più!
Werner
03-12-2019
2 / 10
Das Bike war technisch desolat und musste dann auch abtransportiert werden . Dürfte aus Sicherheitsgründen überhaupt nich verliehen werden.
Rücktransportkosten sowei rückreisekosten mussten selber getragen werden.
Auch war kein Ersatzbike zur Verfügung.
Also 10 Tage bezahlt und nur 7 Tage gefahren...
Schlechter gehts nicht.
philip
20-11-2019
2 / 10
bike was poorly maintained if at all!
no rear light
weak front brake
seat fell off (not bolted on)
worst head races I have come across
fuel cap lock failed causing me to force cap off destroying it in process.
hit and miss indicators
chain worn out
I am a qualified bike mechanic so not making this up.
check bike over before you leave their premises and agree on faults
Nice guys thou
Wolfgang
01-11-2019
2 / 10
I had to pay an additional day. It was legal, but in my opinion it was not fair.
paolo
17-10-2019
2 / 10
It s second year, always rental always Marrakech roues. Last year 4 motorbike, this year 7 motorbike. I am very disappointed, a lot. Suspension , brake, tire, levers, commands, cush, lights, engine,.....every things was not worth the rental price. We paid in total over 5000 euro..... It s a shame. This is my last time with rental. Next year we will choose another company. In any case never
luca
17-10-2019
4 / 10
Moto con ammortizzatori esauriti, freni al minimo, ruota anteriore completamente sbilanciata, parastrappi catena esauriti.
Andrew
07-10-2019
2 / 10
Very disappointed. Have used a few companies for hiring bikes in Morocco but would not bother with these again. We could have had crf250l for less and better looked after.
Michael
16-06-2019
10 / 10
10 Tage Tenere 660 XTZ gemietet. Motorrad sehr guter Zustand. Reifen gut. Sehr freundliches Team. Kleiner Kratzer und kleiner Schaden wurde sehr kulant reguliert.
Alles Bestens! Gerne wieder!
Michael
Youssef
07-05-2019
6 / 10
Good and friendly service, , but the bikes conditions could have been better.
Jürgen
21-03-2019
10 / 10
Klasse Personal und Service
Jürgen
21-03-2019
10 / 10
Klasse Personal und Service
Ignacio
11-11-2018
10 / 10
la moto estaba bastante cascada tuve que reparar embrage en zagora pero elhombre de marrakech se oorto bien
Luca
15-10-2018
4 / 10
Disponibile ma non risolutivo
ian
11-06-2018
10 / 10
Helpful shop. Bike was clean and ready. Very near to Marrakech centre. Offered a parking place when visiting, washed the bike one day! Looked after helmets on a visit. Would use a again.
Ralf
15-05-2018
8 / 10
Das Motorrad war nicht neu, aber gut gewartet und hat während der Tour auch keine Probleme bereitet. Die Rückgabe war vollkommen unkonpliziert. Deshalb: Gerne wieder.....
Ralf
15-05-2018
8 / 10
Das Motorrad war nicht neu, aber gut gewartet und hat während der Tour auch keine Probleme bereitet. Die Rückgabe war vollkommen unkonpliziert. Deshalb: Gerne wieder.....
Peter
21-03-2018
8 / 10
All went smoothly, good service, good communications. I had a fantastic trip in Morocco.
Pedro Miguel
19-03-2018
2 / 10
Unfortunately the system does not offer to give zero stars for that lousy service provided.
ROBERTO
09-11-2017
6 / 10
No tenían las motos que habíamos solicitado y nos las cambiaron hasta en dos ocasiones. Ademas estaban muy viejas y con mucha falta de mantenimiento.
niels
07-08-2017
10 / 10
Ali is fantastic, the right man for the job.
Paolo
03-05-2017
6 / 10
They did not respond to e-mails. They answered quite late. Motorbike was ok
Gorka
03-01-2017
8 / 10
Very good.
Valerie
24-11-2016
10 / 10
THE TEAM OF MARRAKECH WAS JUST GREAT WE REALLY ENJOYED OUT JOURNEY
Luc
02-11-2016
8 / 10
Very good.
Federico
14-06-2016
10 / 10
Moto OK, affidabile. tutto semplice. Moto con presa 12 volt già disponibile. Casco buono e in ottimo stato
Till
21-04-2016
10 / 10
Great!
Daniel
05-01-2016
10 / 10
Service in Marrakech was "outstanding" I would/will rent there again!!!!
Nadal
04-12-2015
10 / 10
Todo ha sido perfecto.
El servicio excelente y la moto ha echo casi 2.000 km sin enterarse.
Me ha dado una gran seguridad que es lo que yo necesitaba en tan reconditos parajes.
Marrakech-Ouarzazate-Zagora-Mhamid-Merzouga-Erfoud-Boumalnale Dades
Muchas gracias y confio en vosotros para mi proxima ruta.
Saludos cordiales.
Nadal Comas.
Philip
04-06-2015
10 / 10
Excellent service from these guys. I hadn't known what to expect but they were most professional and well located in Marrakech.
I was very impressed by the quality of the bikes, the service that we received which was extremely friendly, helpful and comprehensive.
Bike hire was a very reasonable price and they were also very reasonable when it came to charging for some damage caused by dropping
La moto era pietosa. Non solo limitante e fortemente compromettente per le vacanze, ma estremamente pericolosa per la mia incolumità. Dovreste scegliere meglio i Vostri partner, oppure chiedere documentazione costate che comprovi lo stato delle moto. Poi ho chiesto a voi informazioni sul cauzione richiesta in contanti senza possibilità di utilizzare la carta di credito e Voi non mi avete supportato!
Haakon
29-11-2023
4 / 10
Det hadde vært greit å vite at det var en eldre sykkel for oss som kjører nyere sykkel i det daglige. Lite luft i dekkene ga vingling i starten til vi skjønte hva som var galt. Et blinklys fungerte ikke . Sykkelen var så gammel at den hadde chok noe som ikke ble opplyst osv.
Demi
15-05-2023
10 / 10
Amazing service by Jour Tours Marrakesch. Super friendly and willing to help with everything. Love the way he suggests routes, books hotels and inform us about the environment. Thank you!
Demi
15-05-2023
10 / 10
Amazing service by Jour Tours Marrakesch. Super friendly and willing to help with everything. Love the way he suggests routes, books hotels and inform us about the environment. Thank you!
JEROME
04-05-2023
4 / 10
Motos tordu (avez eu un accident je pense) fuite d'eau, couronne qui tient par des fils de fer...
Akos
10-06-2022
2 / 10
The motorcycle was in a bad condition and sometimes outright dangerous. Got stranded during my trip. The company was not particularly helpful with conflict resolution, I was hold liable for the defective motorcycle and were protecting their interests only. Upon return of the vehicle the rental company tried to withhold a part of the deposit to "share repair costs", which I later learned, were outrageously overpriced.
Koos
19-05-2022
10 / 10
Very good service/ nice en good motorbikes/ sympathetic owner
Good location to rent a motorbike!! Can recommend this to anyone
Andreas
15-03-2020
10 / 10
Sehr nette Betreuung. Miete war ungeführt, aber Vermieter hat sich per Whatsapp immer wieder gemeldet und Tips gegeben.
Mauro
16-01-2020
2 / 10
It was not possible to leave the deposit with the credit card but only cash. The bikes had old and worn tires, we risked falling many times. Two of the bikes were old and had many kilometers, one motorcycle had the clutch worn and it was necessary to change it during the tour, a motorcycle did not start every morning due to the low battery and the broken voltage regulator, to repair the two bikes we are stayed 2 days with serious discomfort.
Charles
14-03-2017
2 / 10
He overcharged for the bike and was over an hour late for collection. Not a good experience.
Excelent Rental company! I will use their service again!
Pierre-Marie
01-04-2019
6 / 10
Service was very friendly and timely but the jacket I was given was not the right size even though I told them in advance the size , the jacket was a ruin too
The bike was safely rideable but the tire were old , mismatched and cracked , the suspension was creaking loudly , the top case was loose on it’s bracket . The satnav did not work properly. The jacket I was given was way too large for me even if I mentioned my size before . There was no way to have another .
Roger
06-11-2018
10 / 10
Un gran servicio. Alquilamos la moto en Marrakech aunque nos la trajeron desde Agadir. El personal de Alibaba muy profesionales, la moto en perfecto estado y con una atención perfecta en todo momento. Sin lugar a duda recomendaremos este servicio y lo utilizaremos en próximas ocasiones.
Todo ha salido perfectsmente. Las entregas y devolución de la moto superpuntuales. La moto estaba limpia y en perfecto estado de f funcionamiento. Hice 1900 km en 4 días sin ningún problema
El trato con Mehdi fue excelente. Con n gran profesionalidad y amabilidad Absolutamente recomendable
Iban (28-07-2023)
Royal Enfield Himalayan 400 (13 days)
Aissam, the owner, was really nice with us. We talk all the trip, he was concerned about us, he even gives us advice for the road trips. Very nice service, i will repeat
Jose Luis (28-06-2023)
Royal Enfield Himalayan 411 (6 days)
Sólo tengo buenas palabras para la tienda local sin duda volvería con ellos. El estado de la moto era perfecto, la atención, el trato, la simpatía y el servicio recibido fueron excepcionales. Muchas gracias por todo.
Pedro (02-06-2023)
Royal Enfield Himalayan 411 (7 days)
Great treatment and without any problem. All facilities and advice for my stay in the country. I recommend renting with these great professionals
Ramon (04-05-2023)
Royal Enfield Himalayan 411 (5 days)
customer care and service is much better than expected
Celso (19-04-2023)
Royal Enfield Himalayan 400 (3 days)
La persona que nos atendió en Marrakech fue muy amable, correcta y servicial. Repetiremos sin duda.
JOSE FLORENTINO (26-05-2022)
Yamaha Super Tenere 1200 (6 days)
Asistencia en carretera muy buena
Ignacio (11-11-2018)
Yamaha Tenere 660 XTZ (6 days)
la moto estaba bastante cascada tuve que reparar embrage en zagora pero elhombre de marrakech se oorto bien
Roger (06-11-2018)
Yamaha Tenere 660 XTZ (5 days)
Un gran servicio. Alquilamos la moto en Marrakech aunque nos la trajeron desde Agadir. El personal de Alibaba muy profesionales, la moto en perfecto estado y con una atención perfecta en todo momento. Sin lugar a duda recomendaremos este servicio y lo utilizaremos en próximas ocasiones.
ROBERTO (09-11-2017)
Yamaha XT 660 R (2 days)
No tenían las motos que habíamos solicitado y nos las cambiaron hasta en dos ocasiones. Ademas estaban muy viejas y con mucha falta de mantenimiento.
Nadal (04-12-2015)
Yamaha XT660Z Tenere (5 days)
Todo ha sido perfecto.
El servicio excelente y la moto ha echo casi 2.000 km sin enterarse.
Me ha dado una gran seguridad que es lo que yo necesitaba en tan reconditos parajes.
Marrakech-Ouarzazate-Zagora-Mhamid-Merzouga-Erfoud-Boumalnale Dades
Muchas gracias y confio en vosotros para mi proxima ruta.
Saludos cordiales.
Nadal Comas.
